NEMO TEST / Thi thử IELTS General Training

Đề thi thử IELTS General Training số 2: IELTS General Training Mock Test 2

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Listening (30 phút)

Part 1: Booking a hire car

Questions 1-10. Complete the booking form below (Coastline Car Hire). Write ONE WORD AND/OR A NUMBER for each answer.

Phần nghe phát trong phòng thi.

  1. Customer name: Daniel ____
  2. Pick-up date: Friday ____ June
  3. Pick-up location: the ____ office
  4. Type of car: ____
  5. Price per day: £____ (early booking rate)
  6. Extras: one child seat for a child aged ____
  7. Additional driver: the customer's ____
  8. Customer's driving licence issued in: ____
  9. Return: Friday 21 June by ____ pm
  10. Fuel: return the car with a full ____

Part 2: Briefing for half-marathon volunteers

Questions 11-15: choose the correct answer. Questions 16-20: what is the main job of the volunteers at each location? Choose the correct answer from the list.

Phần nghe phát trong phòng thi.

  1. Why is the race starting in a different place this year?
    • There will be more runners than last year.
    • The council wants buses to run normally.
    • There are roadworks near the old start.
  2. Marshals on the route must be at their position by
    • 8.00 am.
    • 8.15 am.
    • 7.00 am.
  3. If a runner who is not injured wants to stop, marshals should
    • write down the runner's number.
    • phone the medical team.
    • walk with the runner to a water station.
  4. Volunteer T-shirts
    • will be sent by post before the race.
    • must be given back after the race.
    • will be handed out on race morning.
  5. After the race, volunteers are offered
    • a free place in next year's race.
    • a hot lunch at the rugby club.
    • a ticket for the evening party.
  6. the start area
    • handing out drinks
    • keeping spectators off the road
    • directing cars into a car park
    • checking runners' numbers
    • giving out medals
    • looking after runners' bags
  7. the stone bridge at mile two
    • handing out drinks
    • keeping spectators off the road
    • directing cars into a car park
    • checking runners' numbers
    • giving out medals
    • looking after runners' bags
  8. Ashford Primary School at mile five
    • handing out drinks
    • keeping spectators off the road
    • directing cars into a car park
    • checking runners' numbers
    • giving out medals
    • looking after runners' bags
  9. the quarry at mile nine
    • handing out drinks
    • keeping spectators off the road
    • directing cars into a car park
    • checking runners' numbers
    • giving out medals
    • looking after runners' bags
  10. the finish line
    • handing out drinks
    • keeping spectators off the road
    • directing cars into a car park
    • checking runners' numbers
    • giving out medals
    • looking after runners' bags

Part 3: Students discuss a hotel reviews project

Questions 21-25: choose the correct answer. Questions 26-30: what do the students decide to do with each section of their report? Choose the correct answer from the list.

Phần nghe phát trong phòng thi.

  1. Why did the students choose to study small hotels?
    • It was easy to arrange interviews with them.
    • Their replies to reviews vary more.
    • No earlier research has looked at them.
  2. What surprised Marcus about the hotel owners?
    • how much time they spend on reviews
    • that they reply to negative reviews
    • that they ignore positive reviews
  3. According to Ellie, why did few guests answer the survey?
    • The survey had too many questions.
    • Guests were not offered a prize.
    • It was sent at the busiest time of year.
  4. Which finding do the students agree is the most important?
    • Fast replies make guests more likely to book.
    • Long replies are rarely read by guests.
    • Replies that admit a mistake are trusted more.
  5. What did their tutor suggest?
    • adding a section on staff training
    • using guests' own words from reviews
    • reducing the number of hotels studied
  6. Introduction
    • make it shorter
    • add a chart
    • move it to the appendix
    • check it with the tutor
    • add more examples
    • leave it as it is
  7. Interviews with owners
    • make it shorter
    • add a chart
    • move it to the appendix
    • check it with the tutor
    • add more examples
    • leave it as it is
  8. Survey results
    • make it shorter
    • add a chart
    • move it to the appendix
    • check it with the tutor
    • add more examples
    • leave it as it is
  9. Comparison with large chains
    • make it shorter
    • add a chart
    • move it to the appendix
    • check it with the tutor
    • add more examples
    • leave it as it is
  10. Recommendations
    • make it shorter
    • add a chart
    • move it to the appendix
    • check it with the tutor
    • add more examples
    • leave it as it is

Part 4: Lecture on how the lift changed cities

Questions 31-40. Complete the notes below (How the lift changed the city). Write ONE WORD ONLY for each answer.

Phần nghe phát trong phòng thi.

  1. Early lifting machines were important in ____, to bring up workers and materials.
  2. Passengers' main fear: that the ____ would break.
  3. The safety brake was demonstrated in public at an ____.
  4. Before lifts: upper floors were the ____ to rent.
  5. After lifts: top floors had better views, more light and air, and less ____ from the street.
  6. Electric motors replaced ____ power, so lifts became faster and quieter.
  7. An emergency ____ helped passengers accept lifts without operators.
  8. ____ beside the lift doors reduce complaints about waiting.
  9. Destination control: passengers choose their ____ on a screen before entering the lift.
  10. Very tall buildings: passengers change lifts at sky ____.

Reading (60 phút)

Section 1: First aid courses

Read the advertisements for first aid courses. Questions 1-7: which course, A-D, does each statement refer to? Each letter may be used more than once.

First aid courses in Penbury: spring programme

A. Emergency First Aid at Work. A one-day course for anyone who is the named first aider in a small workplace. You will learn how to help someone who is unconscious, how to give CPR and how to treat burns, bleeding and choking. Held on Saturdays at the Fire Station Training Room, Mill Road, from 9 am to 4.30 pm. Lunch and refreshments are provided. Fee £95; many employers will pay this for you, so ask your manager before you book. Those who pass the practical assessment receive a certificate that is valid for three years, after which a one-day refresher course is required to keep it.

B. Baby and Child First Aid. Two evening sessions designed for parents, grandparents and childminders. Topics include choking, high temperatures, allergic reactions and common accidents in the home. Babies under six months are welcome to come along with a parent; unfortunately we cannot accommodate older children. There is no assessment, but everyone takes home an illustrated handbook. Penbury Library, Tuesday and Thursday, 6.30 pm to 9 pm. Fee £40 per person, or £70 for two people from the same family.

C. First Aid for Outdoor Activities. A two-day weekend course for walking group leaders, scout helpers and anyone who spends time in remote places where help may be hours away. Much of the course is practical and takes place on Penbury Common whatever the weather, so please bring waterproof clothing and strong boots. Participants must be aged 16 or over. A certificate is awarded to everyone who completes both days. Fee £160, including a small first aid kit to keep.

D. Mental Health First Aid Awareness. Learn to recognise when a friend, family member or colleague may be struggling, how to start a conversation, and where to find professional support. The course is delivered entirely online in four live sessions of 90 minutes, so you can join from your own home. It is free for anyone who lives or works in Penbury, thanks to funding from the town council; others pay £30. Places are limited to 20 per course so that everyone can take part in the discussions.

  1. Some people can take this course without paying.
    • A. Emergency First Aid at Work
    • B. Baby and Child First Aid
    • C. First Aid for Outdoor Activities
    • D. Mental Health First Aid Awareness
  2. Participants may bring a very young child with them.
    • A. Emergency First Aid at Work
    • B. Baby and Child First Aid
    • C. First Aid for Outdoor Activities
    • D. Mental Health First Aid Awareness
  3. Part of the course takes place outside, whatever the weather.
    • A. Emergency First Aid at Work
    • B. Baby and Child First Aid
    • C. First Aid for Outdoor Activities
    • D. Mental Health First Aid Awareness
  4. Food is provided during the course.
    • A. Emergency First Aid at Work
    • B. Baby and Child First Aid
    • C. First Aid for Outdoor Activities
    • D. Mental Health First Aid Awareness
  5. There is a lower price for two members of the same family.
    • A. Emergency First Aid at Work
    • B. Baby and Child First Aid
    • C. First Aid for Outdoor Activities
    • D. Mental Health First Aid Awareness
  6. Participants can take part without leaving home.
    • A. Emergency First Aid at Work
    • B. Baby and Child First Aid
    • C. First Aid for Outdoor Activities
    • D. Mental Health First Aid Awareness
  7. Participants must take a further course later to stay qualified.
    • A. Emergency First Aid at Work
    • B. Baby and Child First Aid
    • C. First Aid for Outdoor Activities
    • D. Mental Health First Aid Awareness

Section 1: Ferry timetable

Read the ferry timetable and information. Questions 8-14: do the statements agree with the information in the text? Choose TRUE, FALSE or NOT GIVEN.

Carrow Island Ferry Winter timetable: 1 November to 31 March

Sailings from Kilbride Pier to Carrow Island Monday to Saturday: 07.10, 10.30, 14.00, 17.45 Sunday: 09.00, 13.30, 17.00

Sailings from Carrow Island to Kilbride Pier Monday to Saturday: 08.20, 11.40, 15.15, 19.00 Sunday: 10.15, 14.45, 18.15

The crossing takes approximately 50 minutes.

Booking. Vehicles must be booked in advance, online or by phone, as space on the car deck is limited, especially on Friday and Sunday evenings. Foot passengers do not need to book: simply buy a ticket from the office at Kilbride Pier or from the purser on board. Bicycles are carried free of charge, and there is a rack for up to twelve bikes on the lower deck. Cyclists pay the standard foot passenger fare.

Cancellations. Everyone who books a vehicle online or by phone is asked for a mobile number. If a sailing is cancelled, we will send a text message to that number as early as possible. In strong winds, sailings may be delayed or cancelled at short notice, so all passengers are advised to check the website or call the information line before setting out. If your sailing is cancelled, you may travel on the next available ferry with the same ticket, or ask for a full refund within 28 days.

Animals. Dogs are welcome on board but must be kept on a lead at all times. They may travel on the open deck or in the pet lounge next to the cafe, but they are not allowed in the cafe itself. Other animals must travel in a suitable carrier.

  1. The winter timetable begins at the start of October.
    • TRUE
    • FALSE
    • NOT GIVEN
  2. The first ferry from Kilbride Pier leaves later on Sundays than on other days.
    • TRUE
    • FALSE
    • NOT GIVEN
  3. Foot passengers must book a ticket in advance.
    • TRUE
    • FALSE
    • NOT GIVEN
  4. Tickets bought on board cost more than tickets bought at the pier office.
    • TRUE
    • FALSE
    • NOT GIVEN
  5. Dogs on a lead may travel in the cafe.
    • TRUE
    • FALSE
    • NOT GIVEN
  6. There is no extra charge for taking a bicycle on the ferry.
    • TRUE
    • FALSE
    • NOT GIVEN
  7. People who have booked a vehicle are told about cancellations by text message.
    • TRUE
    • FALSE
    • NOT GIVEN

Section 2: Hospital volunteer handbook

Read the extract from the volunteer handbook. Questions 15-20: complete the sentences. Write NO MORE THAN TWO WORDS from the text for each answer.

St Aldric's Hospital: volunteer handbook (extract)

Getting started. Thank you for choosing to volunteer with us. Before your first shift you will need to attend an induction day, which covers fire safety, infection control and how to protect patients' privacy. Induction days run on the first Wednesday of every month. Once you have completed the induction, the Voluntary Services office will issue your identity badge. This must be worn at all times while you are on hospital premises, and it must be returned to the office if you stop volunteering.

Roles. Most volunteers help in one of three areas. Meeters and greeters work at the main entrance, giving directions and pushing wheelchairs for visitors who need them. Ward volunteers chat with patients, read to them and help them to fill in their menu cards. Please note that ward volunteers must not help patients to eat or drink, since some patients have special requirements that only trained staff can judge. Finally, garden volunteers look after the courtyard garden, which is used by patients and families who need a quiet space.

Safety. Always wash your hands or use the hand gel when you enter and leave a ward. If you notice anything about a patient that worries you, for example if someone seems confused or in pain, do not try to deal with it yourself: tell the shift leader straight away. If you are unwell, particularly with a cough or a stomach illness, please do not come in, and let the Voluntary Services office know as soon as possible.

Recognition. We know how much our volunteers give. Everyone who completes more than 100 hours in a year is invited to an annual garden party in July, hosted by the hospital's chief executive. After three months of regular volunteering you may also ask the office for a reference to support a job or college application.

Leaving. We understand that circumstances change. If you decide to stop volunteering, please give at least two weeks' notice, so that we can find someone to cover your regular shifts.

  1. Before their first shift, all volunteers must attend an ____.
  2. After the induction, volunteers are given an ____, which they must wear on hospital premises.
  3. Ward volunteers are not allowed to help patients to ____ or drink.
  4. A volunteer who is worried about a patient should inform the ____ immediately.
  5. Volunteers who give more than 100 hours in a year are invited to a ____ in July.
  6. Volunteers who want to leave should give at least ____ notice.

Section 2: Hotel staff guide

Read the staff guide. Questions 21-24: choose the correct answer. Questions 25-27: complete the sentences. Write NO MORE THAN TWO WORDS AND/OR A NUMBER from the text for each answer.

Riverside Grand Hotel: guide for new front-of-house staff

Rotas. The rota for the following month is posted on the staff noticeboard and in the staff app by the 20th of each month. We try to give everyone at least two weekends off per month, but this cannot be guaranteed during the summer season or over the New Year period.

Swapping shifts. You may swap a shift with a colleague who works in the same role, provided that neither of you will work more than six days in a row as a result. Both of you must agree to the swap in the staff app, and it must then be approved by the duty manager, not by your team leader. Swaps requested less than 48 hours before the shift starts will only be approved in exceptional circumstances.

Absence. If you are too ill to work, you must phone the duty manager at least two hours before your shift begins. Please do not send a text message or an email, and do not ask a colleague to pass on a message for you. If you are absent for more than seven days, you will need a note from your doctor.

Uniform. When you start, you will be given three shirts, two pairs of trousers or skirts, and a name badge. The hotel laundry will wash and iron your shirts free of charge: leave them in the labelled bags in the staff changing room by 10 am and they will be ready the next day. Shoes are not provided, but they must be black, plain and polished. If any part of your uniform is damaged, report it to the housekeeping supervisor, who will arrange a replacement.

Breaks and meals. On shifts of six hours or more, you are entitled to a 30-minute unpaid break. Breaks must be taken in the staff restaurant or outside the building, and never in public areas such as the lobby or the bar, even when you are off duty. Staff receive a free hot meal in the staff restaurant on every shift of more than four hours. Food left over from the guests' restaurant must not be taken for any reason.

Training. During your first month you will spend three shifts shadowing an experienced colleague before working on your own. All front-of-house staff must also complete an online course on data protection within their first two weeks, since you will be handling guests' personal details every day.

  1. Who must approve a shift swap?
    • the employee's team leader
    • the duty manager
    • the colleague taking the shift
    • the housekeeping supervisor
  2. A member of staff who is too ill to work should
    • send the duty manager a text message.
    • ask a colleague to tell the duty manager.
    • phone the duty manager two hours or more before the shift.
    • email a doctor's note before the shift.
  3. What does the hotel provide for staff?
    • black shoes for every new employee
    • a new name badge each year
    • extra shirts during the summer season
    • free washing and ironing of shirts
  4. During their unpaid break, staff
    • may sit in the lobby if they are off duty.
    • must stay inside the building.
    • may go outside the building.
    • can eat leftover food from the guests' restaurant.
  5. The rota for the following month is available by the ____ of each month.
  6. A doctor's note is needed for absences of more than ____.
  7. Within their first two weeks, all front-of-house staff must complete an online course on ____.

Section 3: The history of postcards

Read the passage, then answer Questions 28-40. Questions 28-32: choose the correct heading for paragraphs B-F. Questions 33-36: choose TRUE, FALSE or NOT GIVEN. Questions 37-40: complete the summary. Write ONE WORD ONLY from the passage for each answer.

The postcard: a short history of a short message

A. Today a postcard is usually something we send from a holiday: a picture of a beach or a famous building, with a few lines about the weather on the back. For many people it feels like an old-fashioned habit, kept alive mainly by souvenir shops. Yet for a few decades around the beginning of the twentieth century, the postcard was one of the busiest forms of communication in the world, used for everything from arranging a meeting to announcing a birth. Its history says a good deal about how people have always balanced speed, cost and privacy when they keep in touch.

B. Cards sent through the post without an envelope were not unknown before the 1860s, but they were unusual, and postal services treated them in different ways. The idea of an official card, sold by the post office with the stamp already printed on it, was taken up by the postal service of a central European empire at the end of that decade. The card was plain, with space for an address on one side and a short message on the other, and it cost roughly half as much to send as an ordinary letter. It was an immediate success, and other countries soon introduced their own versions. Not everyone approved. Critics complained that a message written on an open card could be read by anyone who handled it, from the postman to the family's servants, and some warned that it would encourage careless gossip. Most users seem to have responded simply by writing nothing that needed to stay secret.

C. The picture postcard developed alongside the plain official card, as printers and publishers saw the commercial possibilities. Early picture cards, however, had a serious limitation. In most countries, postal rules required one whole side of the card to be kept for the address alone. Senders therefore had to squeeze their message into whatever space was left around the picture, which often meant writing across the sky of a landscape or along the edge of a street scene. The solution was the so-called divided back: a line printed down the middle of the address side, with the message on the left and the address on the right. This freed the whole front for the picture. Britain allowed the divided back in the first years of the twentieth century, and other countries followed at different times over the next few years.

D. What followed is often called the golden age of the postcard. Hundreds of millions were posted every year in some countries, and the reason was not only their low cost. In large towns and cities, post was collected and delivered several times a day. A card posted in the morning could reach someone across town by the afternoon, so people used postcards much as they now use text messages: to say they would be late for tea, to suggest meeting at the station, or to confirm that a parcel had arrived. Many of the cards that survive from this period contain no holiday news at all, only brief practical arrangements, sometimes for the same day.

E. Sending postcards soon became linked to collecting them. Albums with slots for cards were sold in stationers' shops, and in many households it was a pleasant evening occupation to arrange the latest arrivals and show them to visitors. Publishers responded by producing cards in numbered series, so that collectors would want to complete a set. Because photographers took pictures of almost every small town, high street and railway station to sell as cards, these old collections now form a remarkable visual record. Local historians use them to see how ordinary streets looked before modern traffic, and to work out when a shop opened or a building disappeared.

F. The decline of the postcard as an everyday message was gradual. Paper and printing became more expensive in times of war, and postal prices rose, so the card lost some of its cost advantage over the letter. More importantly, the telephone slowly moved from offices into private homes. Once a quick arrangement could be made with a call, there was little reason to post a card about it. By the middle of the century, the postcard had largely retreated into the role it has today: a souvenir, chosen from a rack outside a seaside shop and sent home mostly as a friendly gesture.

G. Even that role has been challenged by digital photography and social media, which let travellers share their pictures instantly. However, the postcard has shown a surprising ability to survive. Online exchange projects match people around the world who agree to send cards to strangers and to receive cards from others in return, and several mobile apps will turn a photo on a phone into a printed card and post it. For people who receive dozens of messages on a screen every day, a card that someone has chosen, written and posted seems to carry a value that a quicker message cannot.

  1. Paragraph B
    • Faster than a letter, almost as quick as a call
    • A cheap message that anyone could read
    • Why unused cards are worth more today
    • Pushed aside by a new technology
    • A rule change that freed the picture side
    • From family hobby to historical record
  2. Paragraph C
    • Faster than a letter, almost as quick as a call
    • A cheap message that anyone could read
    • Why unused cards are worth more today
    • Pushed aside by a new technology
    • A rule change that freed the picture side
    • From family hobby to historical record
  3. Paragraph D
    • Faster than a letter, almost as quick as a call
    • A cheap message that anyone could read
    • Why unused cards are worth more today
    • Pushed aside by a new technology
    • A rule change that freed the picture side
    • From family hobby to historical record
  4. Paragraph E
    • Faster than a letter, almost as quick as a call
    • A cheap message that anyone could read
    • Why unused cards are worth more today
    • Pushed aside by a new technology
    • A rule change that freed the picture side
    • From family hobby to historical record
  5. Paragraph F
    • Faster than a letter, almost as quick as a call
    • A cheap message that anyone could read
    • Why unused cards are worth more today
    • Pushed aside by a new technology
    • A rule change that freed the picture side
    • From family hobby to historical record
  6. The first official postcards cost more to send than an ordinary letter.
    • TRUE
    • FALSE
    • NOT GIVEN
  7. Some people were concerned that postcards would allow others to read private messages.
    • TRUE
    • FALSE
    • NOT GIVEN
  8. The earliest picture postcards were printed in colour.
    • TRUE
    • FALSE
    • NOT GIVEN
  9. All countries introduced the divided back in the same year.
    • TRUE
    • FALSE
    • NOT GIVEN
  10. Many families kept the cards they received in ____ bought from stationers' shops.
  11. Publishers produced numbered ____ so that collectors would try to complete a set.
  12. As the ____ moved into private homes, there was less reason to post a card about a quick arrangement.
  13. Today, online exchange projects encourage people to send cards to ____.

Writing (60 phút)

Task 1: Semi-formal letter to a neighbour

You should spend about 20 minutes on this task. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear ...,

  1. Next month you are going to have some building work done on your home. You have not met your new neighbour yet. Write a letter to your neighbour. In your letter: describe the work and say how long it will take; explain how it may affect your neighbour; say what you will do to keep the disruption to a minimum.

    Tối thiểu 150 từ.

Task 2: Essay on holidays at home or abroad

You should spend about 40 minutes on this task. Write at least 250 words.

  1. In many countries, more people are now choosing to spend their holidays in their own country rather than travelling abroad. Do the advantages of this development outweigh the disadvantages? Give reasons for your answer and include any relevant examples from your own knowledge or experience.

    Tối thiểu 250 từ.

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